Censorship on ReunionTalk Forum?

This week I had been contributing to a thread on the ReunionTalk forum about the wish to be able to link multimedia to events and citations. Some of my posts are disappearing shortly after I enter them!

In response to a specific question I provided details about how Reunion’s citation feature is limited in comparison to what the GEDCOM standard and other leading genealogy software support. I also pointed out that due to Reunion not supporting multimedia and quality assessments linked to citations, that data is discarded without warning, when one imports a GEDCOM.

After posting in the thread I viewed my post in context so I know it was there. A couple hours later I went back to see if there was a response and found my post had mysteriously disappeared! [Read more...]

How to Open Reunion 10 Reports in Pages

I noticed in the ReunionTalk Forum today that there’s been some discussion about this subject and thought I’d publish a video to clear things up.

If you’ve got the new Pages app on your Mac and tried to open a Reunion 10 report with it you’ve seen an error like this:

Pages Error Opening Reunion 10 Report

This happens because Apple didn’t include support for opening rich text format (RTF) files in the new version of Pages and Reunion creates RTF files.

[Read more...]

How to Change the Home Family Card in Reunion 10

At some point you may want to change the home family in Reunion 10. This is the family card that appears when you open the family file. It’s also linked to the home button in the bottom bar making it quick and easy to return to the family from anywhere in your tree.

It this video I show you the different ways you can change the home family.

GenealogyTools Reunion 10 Members, download this video to your computer for your private use.

Family Tree Maker for Mac 3 New & Enhanced Features

In the first part of my review of Family Tree Maker for Mac (FTMM) 3 I noted that the application now has virtual feature and price parity with the Windows version. I also covered some of the problems from previous versions that have carried over into the latest version. In this, the second half of my review, I’ll go over what Ancestry.com touts as the new and improved features.

[Read more...]

Family Tree Maker for Mac 3 Released, Brings Feature & Price Parity

It’s been over two years (24 Oct 2011 on Amazon) since Ancestry.com released version 2 of Family Tree Maker (FTM) for Mac. Ancestry.com, and the developer of FTM for both Mac and Windows, Nova Development, spent most of 2013 improving the then-current versions rather than releasing a paid upgrade. I applaud them for their decision, given the many problems with version 2012, especially its TreeSync™ feature, which enabled changes made in FTM trees to be synced with their Ancestry.com counterparts and vice versa. Ancestry.com released the 2014 version of FTM on 10 Sep 2013, but Mac users had to wait a little longer. Like the new Windows version, version 3 for Mac includes enhancements and new features, including an improved TreeSync™, a new Family View, user interface updates, task simplification, and new and enhanced reports. In fact, with a few notable exceptions, the Mac and Windows versions have moved more closely together in terms of feature parity and even price. These improvements address most of the complaints I had in my review of version 2. This review updates my previous review, and I now can recommend FTM for Mac.

[Read more...]

Family Tree Maker for Mac 2 Sync Validation Error

Most Family Tree Maker for Mac 2 (FTMM2) users are probably familiar with the Sync Error (Figure 1).

Fig 1. "Normal" Sync Error

Fig 1. “Normal” Sync Error

I’ve noticed this bug occur less often over the past year as Ancestry.com and the developer of FTMM2, Nova Development, have worked to fix the bugs. However, about 6 months ago I started seeing a new kind of Sync Error. The first warning sign was that the sync button changed to an exclamation point in a triangle (Figure 2).

Fig 2. New Sync Error

Fig 2. New Sync Error

Clicking this button brought up a window that said, “Sync Validation Failed. It appears that the online tree has been deleted. Online tree name: Riggworth Pruned” (Figure 3).

Fig 3. Sync Validation Failed

Fig 3. Sync Validation Failed

This error sometimes occurred randomly, and sometimes it happened after my WiFi connection dropped out. It occurred even though my online tree had not been deleted and was still linked to my FTMM2 tree, as can be seen in the lower right-hand corner of Figure 3 where it says under the Web Dashboard, “Ancestry Trees, Riggworth Pruned.”

Also notice in Figure 3 that there are two options: Attempt to restore the link to this online tree (which is grayed out), or Confirm the unlinking of this tree to the online tree. Do NOT click the “OK” button! The first time I got this error, I did, and of course FTMM2 dutifully unlinked my tree with my Ancestry tree, and I spent hours uploading it again. I have found an easy workaround until Ancestry fixes this bug: click the “Cancel” button, close FTMM2 and reopen it. You will see the normal sync button again and should be able to sync your tree, barring any other problems.

I reported this sync validation error bug to Ancestry.com Support and received the following response: “We apologize for your frustration. The update [Version 21.2.7.542] took out the tree sync between the two trees. That’s certainly not what was supposed to happen, but it is a possibility, and that’s what happened to your trees. You’ll want to either upload the Family Tree Maker tree or download it from Ancestry again to reinitiate the tree sync. Thank you for your patience.”

The sync validation error is still occurring for me, so obviously there is still a bug in Version 21.2.7.542, since no other updates have been released since then. Ancestry has already released the latest version of FTM for Windows, version 2014, and their website states that the Mac version is coming soon. Let’s hope that they fix this and all the other bugs AND bring feature parity to the new Mac version. FTM 2014 for Windows includes several new features–will these features be included in the Mac version? Will the Mac version include missing features like Unicode support, Smart Stories, hint sync, and export of media to GEDCOM files? Or will they continue to expect Mac users to pay more than twice as much for an inferior product?

I’m curious to know, how many readers who are users of FTMM2 have also experienced the sync validation error? Please let us know in the comments.

Changing Word Processor in Reunion 10

When you first install the genealogy software for Mac, Reunion 10, you’ll be asked which word processor it should use to open textual reports. At some point you may want to change your selection. Perhaps you change your mind or get a fancy new word processor.

Either way, it’s a simple change that I show you how to make in this video. [Read more...]

2012 Holiday Sale on Family Tree Maker Including Upgrades

Family Tree Maker 2012 and Family Tree Maker for Mac 2 are once again available at a holiday discount. The sale is scheduled to go through December 12th, 2012. New copies are 25% off and upgrades are discounted 30%.

If you’re interested, but unsure if Family Tree Maker (FTM) is for you check out the buyers guides:

FTM 2012 Buyer’s Guide

FTMM2 Buyer’s Guide

As previously announced, Ancestry is focused on enhancing and fixing the current versions so there will be no new major version this year.

Click here to learn more and buy Family Tree Maker 2012.

Click here to learn more and buy Family Tree Maker for Mac 2.

Family Tree Maker for Mac 2 Sync Error Work-around

As Ben pointed out recently, Ancestry.com released an update to Family Tree Maker for Mac 2 (FTMM2) back in July that supposedly fixed the TreeSync issues that many people had been experiencing, including me. I had been unable to sync my FTMM2 tree with Ancestry.com for 7 months, due to sync errors. So I happily installed the update, compacted my file, and, since it was no longer even linked to Ancestry.com, attempted to upload and link the tree. Unfortunately, despite numerous attempts at different times of the day on a wired (not wireless) connection, the upload always failed, usually at around the 75% point. I even tried exporting my tree from charts to a new file, since this usually gets rid of any corrupt items, but the export process never reported any errors. I finally gave up trying. [Read more...]

Deleting Branches in Reunion 10

Reunion 10 Menu Showing the Selection for Delete Marked PeopleRemoving branches from your Reunion 10 family file is one of those tasks that you (hopefully) won’t have to do often. It’s also one that can leave you lost for how to carry it out. Combine this with the potential for data loss if not done properly (or junking up your file with unneeded data) and you’ve got the makings of a  super handy GenealogyTools video!

When you find yourself needing to remove more than a single person from your genealogy software you’ll want a clear method for removing not only the direct ancestors, but the collateral people linked to them. Oh, and there’s also the source records that become orphaned when people records are deleted. Here are the basic steps to the method I devised: [Read more...]